['Privacy Policy for Britannia Recovery Services Ltd\n\nAt Britannia Recovery Services Ltd, we are committed to protecting your privacy and ensuring the security of your personal information when you use our online platform. This Privacy Policy explains what information we collect, how we use it, and your rights related to that information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.\n\n1. Information We Collect \nWe collect personal information that you provide to us voluntarily when you use our services on our site, including but not limited to: \n- Name and contact details (such as phone number and postal address) \n- Vehicle information relevant to the services requested \n- Payment information associated with purchases or bookings \n- Any other information you provide in communications or service requests\n\nWe may also collect certain technical data automatically, such as IP addresses, browser type, and usage data, through cookies or similar technologies to improve your experience on our online platform.\n\n2. Use of Your Information \nThe personal data we collect is used for the following purposes: \n- To provide and manage the vehicle recovery, roadside assistance, and related services you request \n- To communicate with you regarding your service requests, bookings, and inquiries \n- To process payments and prevent fraudulent transactions \n- To improve our services and website functionality \n- To comply with legal obligations and protect our legitimate business interests\n\n3. Legal Basis for Processing \nWe process your personal data based on the following legal grounds: \n- Performance of a contract (e.g., providing vehicle recovery services) \n- Compliance with legal obligations \n- Consent, where applicable \n- Legitimate interests, including improving our service delivery and ensuring security\n\n4. Data Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers and partners as necessary to fulfill your service requests, including: \n- Vehicle repair and storage facilities \n- Payment processors \n- Regulatory authorities if required by law\n\nAll third parties are required to protect your information in line with applicable data protection laws.\n\n5. Data Retention \nWe retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, it will be securely deleted or anonymized.\n\n6. Your Rights Under GDPR \nYou have the following rights concerning your personal data: \n- The right to access and receive a copy of your data \n- The right to rectify inaccurate or incomplete information \n- The right to request erasure of your data under certain conditions \n- The right to restrict or object to processing \n- The right to data portability \n- The right to withdraw consent at any time where processing is based on consent \n- The right to lodge a complaint with a supervisory authority\n\nTo exercise your rights, please contact us by postal mail at the address provided below.\n\n7. Security of Your Information \nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.\n\n8. Cookies and Tracking Technologies \nOur online platform uses cookies to enhance your user experience and collect analytical data. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy available on our website.\n\n9. International Transfers \nIf your personal information is transferred outside the European Economic Area, we ensure it is adequately protected in accordance with GDPR requirements.\n\n10. Contact Information \nIf you have any questions about this Privacy Policy or wish to exercise your data protection rights, please write to us at:\n\nBritannia Recovery Services Ltd \n48 Kingsway \nHolborn, London, Greater London \nWC2B 6ND \nUnited Kingdom\n\nThis policy may be updated periodically. We encourage you to review it regularly to stay informed about how we protect your information. \nThank you for trusting Britannia Recovery Services Ltd with your vehicle recovery and roadside assistance needs.', 0.0013804000000000002, 'gpt-4.1-mini']